National Australia Bank
(ASX:NAB) will process more customer transactions online, than in branch, for the first time this month.
Executive general manager, Adam Bennet, insists face-to-face customer service is still in demand, despite the shift to smart phone banking.
NAB is set to deliver a smart phone product development update to the market in a few weeks time.
Market speculation persists that NAB Chief executive Cameron Clyne is poised to announce an executive shake-up.
NAB last reported a $4 billion net profit.
