Inabox is ‘virtual’ telco, it buys capacity from Telstra, Optus and AAPT and on-sells it to over 200 direct resellers known as retail service providers (RSPs). The company white-labels its proprietary, back-end billing, tech and customer care support systems to any one who wants to set up a telecommunications business in Australia. Customers range from small business operators to offshore telcos with limited domestic operations and dealer groups who have moved into direct re-selling.
Reselling telecommunications is quickly becoming a popular value-add business model of the future with large consumer brands expanding into telecommunications to capitlise on their customer loyalty.
